Macon-Russell Community Action Agency Inc - Tuskegee, Alabama

Address: 501 S School St, Tuskegee, AL 36083, United States.
Phone:3347276100.
Website: mrcaa.org
Specialties: Corporate office.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Toilet.
Opinions: This company has 11 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Macon-Russell Community Action Agency Inc

Macon-Russell Community Action Agency Inc 501 S School St, Tuskegee, AL 36083, United States

⏰ Open Hours of Macon-Russell Community Action Agency Inc

  • Monday: 8 am–5:30 pm
  • Tuesday: 8 am–5:30 pm
  • Wednesday: 8 am–5:30 pm
  • Thursday: 8 am–5:30 pm
  • Friday: 8 am–12 pm
  • Saturday: Closed
  • Sunday: Closed

Macon-Russell Community Action Agency Inc: Empowering Lives and Strengthening Communities

Main Services

  • Board of Directors and Staff: MRCAC offers a dedicated team of professionals committed to serving the community. Their leadership and staff are listed on their website for transparency and accountability.
  • History and Services: With a rich history dating back to 1965, MRCAC has been providing a wide range of services to improve the lives of families and individuals in need. Their services include:
    • Community Services: MRCAC offers a variety of community services designed to empower and uplift. These include housing assistance, weatherization services, and employment and training programs.
    • Energy Assistance Programs: MRCAC administers the Low-Income Home Energy Assistance Program (LIHEAP) and other energy assistance programs to help eligible households with their heating and cooling costs.
    • Emergency Services: MRCAC provides emergency assistance through programs like Project Share, Dollar Help, and Rental Assistance to help families and individuals in crisis situations.
    • Health and Nutrition Services: MRCAC offers services such as the Commodity Supplemental Food Program (CSFP) and the Senior Farmers' Market Nutrition Program (SFMNP) to help improve the health and nutrition of vulnerable populations.
  • News and Events: MRCAC keeps the community informed about agency news, events, and opportunities through their website.

Location and Access

Macon-Russell Community Action Agency Inc is located at 501 S School St, Tuskegee, AL 36083, United States. The office is situated in the historic and culturally significant city of Tuskegee, known for its rich African American history and the Tuskegee University. The office is easily accessible, being located near major roads and offering ample parking. The building is also wheelchair-accessible, with a designated parking spot and an accessible entrance.

Featured Characteristics

  • Community-Focused Mission: MRCAC's mission is to change people's lives, embody the spirit of hope, improve communities, and make America a better place to live. They care about the entire community and are dedicated to helping people help themselves and each other.
  • Comprehensive Approach: MRCAC takes a holistic approach to community action, addressing the root causes of poverty and empowering individuals and families to achieve self-sufficiency.
  • Partnerships and Collaborations: MRCAC works closely with other local, state, and federal agencies to maximize resources and ensure that the community's needs are met.

Practical Information

  • Contact Information:
  • Business Hours: Monday - Friday, 8:00 AM - 5:00 PM. The office is closed on weekends and major holidays.

Positive Aspects from Reviews

While MRCAC has faced criticism regarding funding and accessibility, positive aspects mentioned in reviews include:
  • Dedicated and Compassionate Staff: Several reviewers highlighted the exceptional service provided by MRCAC's caseworkers, who were described as caring, helpful, and dedicated to their clients' needs.
  • Impactful Services: Some reviewers noted the positive impact of MRCAC's services on their lives and the lives of their loved ones, mentioning specific programs that helped them through difficult times.

Specialties and Other Points of Interest

  • Specialties: Corporate office. MRCAC's main office is located in Tuskegee, with services provided across Macon and Russell counties.
  • Other Points of Interest:
    • Wheelchair-accessible car park
    • Wheelchair-accessible entrance
    • Toilet

Opinions and Average Opinion

With 11 reviews on Google My Business, MRCAC maintains an average opinion rating of 3.8/5. While this indicates a generally positive perception of the agency, the reviews also highlight areas for improvement, particularly regarding the accessibility and consistency of services.

❓ Frequently asked questions about Macon-Russell Community Action Agency Inc

What services does MRCAC offer?

MRCAC offers community services, energy assistance programs, emergency services, and health & nutrition services.

Where is MRCAC located?

MRCAC is located at 501 S School St, Tuskegee, AL 36083, United States.

What are the business hours of MRCAC?

MRCAC is open Monday - Friday, 8:00 AM - 5:00 PM.

How does MRCAC approach community action?

MRCAC takes a holistic approach, addressing the root causes of poverty and empowering individuals to achieve self-sufficiency.

What positive aspects have been mentioned in reviews about MRCAC?

Positive aspects include dedicated and compassionate staff, helpful services, and community impact.

👍 Reviews of Macon-Russell Community Action Agency Inc

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Maya B.
1/5

I would give no star if I could! the customer service in the Tuskegee office is terrible! My mother went into the office this morning Ms. Angela Cowan rudely spoke to her as if she was a child. This office lack the basic people and customer service skills. I will be getting in touch with someone from the corporate office. This is not acceptable!!

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Chelly L.
3/5

They say they don't have funds but certain people always get help from them it's not right I'm disabled couldn't get help

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Terese R.
5/5

The caseworker was wonderful. She helped my mom with her situation really well.

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
trenetta W.
3/5

They help people with their skills and they are going through the process of creating jobs

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Denise H.
5/5

Very resourceful in the time of need.

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Leasie F.
5/5

All right ✅

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Ariell S.
5/5

Macon-Russell Community Action Agency Inc - Tuskegee, Alabama
Kelvin S.
5/5