Xfinity Store by Comcast

Address: 1070 Harter Pkwy #101, Yuba City, CA 95993, United States.
Phone:8009346489.
Website: xfinity.com
Specialties: Internet service provider, Cable company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 175 reviews on Google My Business.
Average opinion: 3.3/5.

Location of Xfinity Store by Comcast

Xfinity Store by Comcast 1070 Harter Pkwy #101, Yuba City, CA 95993, United States

Contact

Open Hours of Xfinity Store by Comcast

Open today until 19:00.

Monday: 10:00–19:00
Tuesday: 10:00–19:00
Wednesday: 10:00–19:00
Thursday: 10:00–19:00
Friday: 10:00–19:00
Saturday: 10:00–19:00
Sunday: 10:00–19:00

Introduction

The Xfinity Store by Comcast, situated at 1070 Harter Parkway #101, Yuba City, CA 95993, United States, is a modern retail space designed to provide customers with an immersive and interactive experience. This state-of-the-art facility offers a comprehensive range of Comcast's products and services, combining technology and customer service to create a seamless customer journey.

Main Services

The Xfinity Store by Comcast in Yuba City offers a wide array of services, including:

Internet Services: High-speed internet plans with speeds up to 1 Gbps, designed to support multiple devices and streaming services.
TV Services: Xfinity TV offers access to thousands of channels, including live sports, news, and entertainment, with features like Cloud DVR and Xfinity Stream.
Voice Services: Xfinity Voice provides digital home phone services with features like caller ID, call waiting, and voicemail.
Mobile Services: Xfinity Mobile offers wireless service with unlimited data, along with a wide selection of phones and accessories.
Home Security: Xfinity Home offers a range of security and automation services, including home monitoring, remote control of smart devices, and energy management.
Customer Support: The knowledgeable and friendly staff at the Xfinity Store can assist with account management, troubleshooting, and finding the best solutions to keep customers connected.

Location and Access

The Xfinity Store is conveniently located in the Yuba City neighborhood, just off Highway 99, at the intersection with Harter Parkway. The store is situated in the Yuba City Center shopping plaza, sharing the complex with other popular retailers and restaurants. The area offers ample parking, with designated spaces for customers with disabilities.

Public transportation is also easily accessible, with the Yuba City Transit Center located a short distance away. The store is wheelchair-accessible, with a ramp leading to the entrance and wide aisles throughout the interior.

Featured Characteristics

The Xfinity Store by Comcast in Yuba City boasts several unique characteristics that set it apart from traditional retail spaces:

Interactive Experience: The store features interactive displays and demonstrations, allowing customers to explore and test Comcast's products and services firsthand.
Self-Service Kiosks: Customers can use self-service kiosks to manage their accounts, pay bills, and troubleshoot common issues, providing a convenient and efficient experience.
Community Space: The store offers a community space that can be reserved for local events, workshops, and meetings, fostering a sense of connection and engagement within the Yuba City community.
Sustainability Focus: The Xfinity Store has been designed with sustainability in mind, featuring energy-efficient lighting, recycled materials, and other eco-friendly elements.

Practical Information

To ensure a smooth and productive visit to the Xfinity Store, customers can follow these practical tips:

Before visiting, customers can check for local outages at Xfinity.com/outage or find quick solutions to common questions at Xfinity.com/support.
Customers can download the Xfinity app prior to their visit to explore self-service options and manage their accounts on-the-go. Visit xfinity.com/apps to learn more about the app's features.
For customers looking to upgrade their devices or explore the latest technology, the Xfinity Store offers a wide selection of products, including phones, modems, and cable boxes, available for purchase or rental.
Business customers can also benefit from the Xfinity Store's services, with dedicated business support and tailored solutions for small and medium-sized businesses.

Positive Aspects from Reviews

With an average rating of 3.3/5 from 175 reviews on Google My Business, the Xfinity Store by Comcast in Yuba City receives praise for several aspects of its service and offerings:

Many customers appreciate the knowledgeable and helpful staff, who are able to provide clear explanations and efficient solutions to their inquiries.
The store's clean, modern, and inviting atmosphere is frequently mentioned as a positive aspect, with customers noting the comfortable seating and interactive displays.
Several customers highlight the convenience of the self-service kiosks and the Xfinity app, which allow for quick and easy account management.
Some customers mention the store's convenient location, with easy access from nearby highways and ample parking.

In conclusion, the Xfinity Store by Comcast at 1070 Harter Parkway #101, Yuba City, CA 95993, United States, offers a comprehensive range of services and an immersive customer experience. With its convenient location, interactive displays, and knowledgeable staff, the store provides a valuable resource for customers seeking assistance with their Comcast services or looking to explore the latest technology. By combining technology and customer service, the Xfinity Store by Comcast in Yuba City aims to create a seamless and enjoyable experience for all visitors.

Frequently asked questions about Xfinity Store by Comcast

What services does the Xfinity Store offer?

The Xfinity Store offers a wide range of services; including internet; TV; voice; mobile; and home security.

Is the Xfinity Store wheelchair-accessible?

Yes; the Xfinity Store is wheelchair-accessible; with a ramp leading to the entrance and wide aisles throughout the interior.

Can I reserve the community space for events?

Yes; the community space can be reserved for local events; workshops; and meetings.

What is the address of the Xfinity Store?

The address of the Xfinity Store is 1070 Harter Parkway #101; Yuba City; CA 95993; United States.

What transportation options are available?

Public transportation is easily accessible; with the Yuba City Transit Center located a short distance away; and ample parking is available for customers with disabilities.

Reviews of Xfinity Store by Comcast

Xfinity Store by Comcast - Yuba City, California

Watch C.

2/5

1 star for clean environment, 1 star for some good helpful staff. I decided to change my number but the agent "Serena", she is the second time acting none professional and weird, she does according her wish not according customer needs. She decided to call her manager on me, the manager was kinda of help but him still was acting none professional as "Serena" was doing. Even I was offering method that manager can do help but he was refusing and ignoring, manager told me I'll call security, I said go ahead and I'll call cops. The manager gave a number to call the xfinity mobile but that number did not work after I tried many times. Finally after offering by me many types of help that manager could do, then somehow he was able to do unwillingly, other then manager was totally refusing to help me thu I told him many times I need your help. I was calling over 3 hours to have my previous number, but couldn’t get help. “Serena” the agent needs to be trained or she should change her job. Totally 4 hours my time wasted cause of none professional customer service of Xfinity mobile. I was deciding to add 1 more number but they made me feel regretting. I appreciate the manager at least he said “sorry” but the agent she never. I’m sorry! I can’t recommend more than 30%.

Leticia H.

5/5

I haven't had television service since Monday, July 7th. I called a number on one of my bills and they told me that my cable TV service was suspended for a few months and that they would switch me to Direct TV. My cable company was working fine again. I asked the person who answered if it wasn't a scam. He told me no, that my call was being recorded. I asked him again and the person spoke Spanish. He told me no, that they would charge me $30.00 to get that service started, and they charged it to my account. Unfortunately, I had to call because I don't drive, but today I went directly to the Infinity branch. Mr. Cristian Sanchez told me that no, my cable service hadn't changed. He was very kind and made an appointment for me to have the problem checked out.

Dustin F.

1/5

Below is the original review. This is in response to JustinC and is pathetic response below. That was no help Mister. I also contacted corporate and got the run around from them. Still no phone no help just circle of h***. What’s time sink. Buyer beware of this outfit. Existing customers do what I did run from this store and Xfinity in general what an absolute joke! ——- Wow what a bunch of clowns. Bought a new phone for a birthday gift. Was told I had 2 day shipping since salesman convinced to upgrade the storage size. Nope he screwed that up. Standard shipping instead. Was clear was not going to happen on time so tried to cancel order. Nope. Need to wait to receive phone and then return to store. Sure except the phone didn’t arrive. Well the box did but it was empty. Yes empty. Went back to the store with the unopened box and basically said it was a shipping problem so essentially our problem. How can this be our problem. We bought the phone and Xfinity store shipped it. We didn’t and we didn’t pick the shipping company. These clowns have been no help on making this right. Has been and will continue to be a giant hassle. Do yourselves a favor and go next door to the Verizon store. True professionals and not a bunch of mouth breathers that have no intention for helping you…

Margaret L.

1/5

Store was busy. 4 customer service people. No organization for customers. Gavin, was NOT very helpful, short answers didn't know answers to my questions. I felt like an inconvenience. Will NOT be back!

Steve B.

5/5

I have had Xfinity Internet and Voice for more that 15 years with very few problems. Two months ago, I signed up for Xfinity Mobile. After having problems with the billing, I chatted online with an agent to pre-arrange to turn in my phone and cancel my mobile account. I was told to return it to the nearest store. When I did, that store flatly refused to take it. They didn't ask any questions or otherwise try to find out what the problem was or contact Xfinity. So I brought the phone here to the Yuba City store. Mandy was a great help, as was the store manager (I forgot his name). They both worked together to process the return of the phone as well as solve a few hurdles that the chat agent created by an incorrect process. My hat's off to both of them. If I have any problem in the future, I know where to go to get answers. Thank you!

Jory V.

1/5

I’m currently paying for Xfinity’s highest-tier internet package, which is supposed to deliver up to 1300 Mbps. Instead, I’m getting a pathetic 9 Mbps—slower than even their most basic package. This is completely unacceptable, especially given how much I’m paying. When I contacted Xfinity about the issue, I spent over two hours in a support chat, only to walk away with no solution and the same slow speeds. As compensation for months (or more) of unusable service, they offered me $50—a joke, considering it doesn’t even begin to cover the cost of what I’ve paid for and not received. I expected far better from a company advertising high-speed, reliable service. Instead, I’ve been left frustrated, underserved, and unsupported. If you’re considering Xfinity for internet service—think twice.

Vincent R.

2/5

They don't even do the bare minimum. Tech support told me i can return equipment at the store. The store refused the equipment. I had to take it to the UPS store and ship it.

Ken G.

5/5

I never once had a problem with store employees. But their system, now overhauled left a LOT to be desired.

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