S.W. Collins Co. - Fort Kent - Fort Kent, Maine

S.W. Collins Co. - Fort Kent: Your Comprehensive Hardware and Building Materials Store

Nestled at 35 W Main St, Fort Kent, ME 04743, United States, S.W. Collins Co. is a beacon of convenience and quality for homeowners, contractors, and DIY enthusiasts alike. With a phone number of 207-834-3102 and an official website at swcollins.com, this establishment is easily accessible and offers a wide array of services.

Specialties of S.W. Collins Co. include:

• Hardware store
• Building materials store
• Door supplier
• Home improvement store
• Lumber store
• Paint store
• Window supplier

In addition to these specialties, S.W. Collins Co. provides several other points of interest:

• Kerbside pickup
• Delivery
• In-store pick-up
• In-store shopping
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Service guarantee
• Quick visit
• Credit cards
• Debit cards
• NFC mobile payments

With 29 reviews on Google My Business, S.W. Collins Co. maintains an impressive average opinion score of 4.4/5.

What Customers Appreciate

Many customers commend the store for its great service and knowledgeable staff. One reviewer praised it as the greatest hardware store in Aroostook County. The store's extensive inventory and helpful staff make it a go-to destination for all home improvement needs.

Room for Improvement

While most customers express positive experiences, some have raised concerns about certain aspects of their visits. One customer noted that the store didn't have the specific item they needed, which is understandable in a store with such a vast inventory. However, the same customer also raised an issue about experiencing general sexism during their visit, which is a serious concern that should be addressed.

S.W. Collins Co. should ensure that all customers, regardless of gender, receive the same warm welcome and helpful assistance. This includes actively greeting customers as they enter the store and offering assistance promptly and courteously.

In conclusion, S.W. Collins Co. is a well-stocked, customer-focused hardware store that caters to a wide range of home improvement and building needs. With its extensive specialties and convenient services, it is a valuable resource for the Fort Kent community. However, the store should strive to improve its customer service by ensuring that all customers are treated equally and with respect.

👍 Reviews of S.W. Collins Co. - Fort Kent

Anthony G.

5/5

Great service, knowledgeable staff

Maurice B.

5/5

Great hardware store in aroostook county

Joellen C.

3/5

Didn't have what I needed, and that's okay. What's not okay is the general sexism that happens when I walk into any of these locations. Males get greeted and asked for assistance, females get ignored until you walk out the door. Kind gent asked if I needed help and pointed me to the aisle I had already found unassisted, as I was about to walk out of the store.

oh M.

5/5

Couldn't be nicer. Great experience in the paint department. They helped a new homeowner learn about basics of selecting primer and paint and we even had help carrying items out to the car.

lee D.

5/5

People are very helpful

One S. H.

1/5

It's really sad when you go to a hardware store and there is more then 5 people working and you cant get any help, when you ask for help you get told wait a minute and the worker never comes back. I would rather go shop a lowes then have to come back to SW collins. Service is horrible and the workers are rude.

Virginia M.

5/5

Great little store. Has everything. Employees are very helpful and even have great ideas and suggestions to help on projects

Rhonda B.

5/5

Went in with a broken fish tank light, although it could not be fixed. The person helping me went out of his way to try and fix it. ....