Russell Hardware Company

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone:2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi‑Fi, Wi‑Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States
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Open Hours of Russell Hardware Company

Open today until 17:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

Introduction

The Russell Hardware Company, situated at 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States, is a premier destination for home improvement and hardware solutions. With a commitment to quality, variety, and exceptional customer service, this locally-owned business has been serving the Bloomfield Hills community and its surrounding areas for decades.

Main Services

  • Home Goods: The store offers a wide array of products to cater to various home improvement needs, including tools, hardware, paint, and plumbing supplies.
  • Hardware Solutions: From fasteners and building materials to housewares and gardening supplies, Russell Hardware Company provides an extensive range of products for both residential and commercial customers.
  • Expert Consultation: The knowledgeable staff is always ready to assist customers, offering advice and guidance on product selection, usage, and home improvement projects.
  • Special Orders: If a specific product is not in stock, the store offers special order services to ensure customers get exactly what they need.

Location and Access

The Russell Hardware Company is conveniently located in the heart of Bloomfield Hills, a suburb of Detroit, Michigan. The store is easily accessible from major thoroughfares such as Woodward Avenue and Telegraph Road. Nearby neighborhoods include Bloomfield Hills, Birmingham, and Franklin. Public transportation is available via the SMART bus system, with the nearest stop located at Telegraph Rd at Square Lake Rd, approximately a quarter mile from the store.

ample parking is available on-site, including dedicated spaces for customers with mobility impairments. The parking lot is well-lit and easily accessible from Woodward Avenue.

Featured Characteristics

  • Small Business Charm: As a locally-owned and operated business, Russell Hardware Company offers a personalized shopping experience with a focus on customer service and community engagement.
  • In-Store Pickup: The store offers convenient in-store pickup for online orders, allowing customers to shop from the comfort of their homes and pick up their purchases at their leisure.
  • Accessibility: Russell Hardware Company is committed to ensuring all customers can shop comfortably and safely. The store features a wheelchair-accessible entrance and parking spaces.
  • Wi-Fi Connectivity: Free Wi-Fi is available throughout the store, allowing customers to stay connected while they shop.
  • LGBTQ+ Friendly: The store welcomes and celebrates diversity, creating a safe and inclusive shopping environment for all customers.
  • Payment Options: Russell Hardware Company accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, for added convenience.

Practical Information

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

Phone:248-644-0100

Website:russellhardware.com

Hours of Operation:

  • Monday - Friday: 7:00 AM - 6:00 PM
  • Saturday: 8:00 AM - 5:00 PM
  • Sunday: 9:00 AM - 4:00 PM

Customer Reviews

The Russell Hardware Company maintains an impressive average rating of 4.3/5 stars on Google My Business, with 76 reviews to date. Customers frequently praise the store's knowledgeable staff, wide selection of products, and exceptional customer service. One customer, Bill, was particularly commended for his helpfulness and dedication to customer satisfaction.

Positive aspects mentioned in reviews include:

  • Knowledgeable staff: Customers appreciate the expertise and guidance provided by the store's employees, making their shopping experience more enjoyable and successful.
  • Wide product selection: The store's extensive inventory caters to various home improvement needs and projects, helping customers find everything they require in one convenient location.
  • Exceptional customer service: Russell Hardware Company is renowned for its outstanding customer service, with staff members going above and beyond to assist shoppers and ensure their satisfaction.

Frequently asked questions about Russell Hardware Company

What are the store's hours of operation?

Monday - Friday: 07:00–18:00; Saturday: 08:00–17:00; Sunday: 9:00 AM -.

Does the store offer special order services?

Yes; if a specific product is not in stock; the store offers special order services.

Is the store wheelchair-accessible?

Yes; the store features a wheelchair-accessible entrance and parking spaces.

Does the store offer in-store pickup for online orders?

Yes; the store offers convenient in-store pickup for online orders.

What forms of payment does the store accept?

The store accepts credit cards; Debit cards; and NFC mobile payments.

Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan
Brenna W.
1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Russell Hardware Company - Bloomfield Hills, Michigan
Xhesjan Z.
5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

Russell Hardware Company - Bloomfield Hills, Michigan
T B.
5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Russell Hardware Company - Bloomfield Hills, Michigan
Lewis H.
5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

Russell Hardware Company - Bloomfield Hills, Michigan
George D.
1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago. I was told it was available and they would call me with pricing and availability. They never called so I bought it online. This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Russell Hardware Company - Bloomfield Hills, Michigan
Shannon S.
5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

Russell Hardware Company - Bloomfield Hills, Michigan
TM E.
2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Russell Hardware Company - Bloomfield Hills, Michigan
Kathleen J.
5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!

Russell Hardware Company - Bloomfield Hills, Michigan
Brenna W.
1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Russell Hardware Company - Bloomfield Hills, Michigan
Xhesjan Z.
5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

Russell Hardware Company - Bloomfield Hills, Michigan
T B.
5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Russell Hardware Company - Bloomfield Hills, Michigan
Lewis H.
5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

Russell Hardware Company - Bloomfield Hills, Michigan
George D.
1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago. I was told it was available and they would call me with pricing and availability. They never called so I bought it online. This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

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