T-Mobile Authorized Retailer

Address: 30 Baldwin Blvd Suite 1, Shamokin Dam, PA 17876, United States.
Phone:5708843350.
Website: t-mobile.com
Specialties: Cell phone store, Cell phone accessory store, Internet service provider, Mobile network operator, Telecommunications service provider.
Other points of interest: In-store pick-up, In-store shopping, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 81 reviews on Google My Business.
Average opinion: 3.9/5.

Location of T-Mobile Authorized Retailer

T-Mobile Authorized Retailer 30 Baldwin Blvd Suite 1, Shamokin Dam, PA 17876, United States
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Open Hours of T-Mobile Authorized Retailer

Open today until 19:00.

  • Monday: 10:00–19:00
  • Tuesday: 10:00–19:00
  • Wednesday: 10:00–19:00
  • Thursday: 10:00–19:00
  • Friday: 10:00–19:00
  • Saturday: 10:00–19:00
  • Sunday: 11:00–18:00

T-Mobile Authorized Retailer: Your Local Hub for Wireless Solutions

Nestled at 30 Baldwin Blvd Suite 1 in Shamokin Dam, PA, the T-Mobile Authorized Retailer store is a beacon for wireless connectivity and customer service excellence. This state-of-the-art facility, operated by a dedicated team of wireless specialists, is committed to providing an unparalleled customer experience, from seamless connectivity solutions to exceptional care.

Main Services

  • Wireless Device Sales and Activation: Explore the latest smartphones, tablets, and accessories from leading brands. The expert staff guides you through the activation process, ensuring a smooth start to your new device.
  • Rate Plans and Data Options: Discover tailored wireless plans to suit your lifestyle and budget. From unlimited data plans to family-sharing options, the team helps you find the perfect fit.
  • Device Upgrades and Trade-ins: Enjoy the convenience of upgrading your device or trading in your old one for credit towards a new purchase. The store offers seamless upgrade paths and competitive trade-in values.
  • Internet of Things (IoT) Solutions: Stay connected with IoT devices like smartwatches, hotspots, and wearables. The team helps you find the right IoT solutions to enhance your lifestyle.
  • Wireless Accessory Retail: Browse an extensive selection of protective cases, chargers, headphones, and other accessories to complement your wireless devices.
  • In-store Services: Benefit from convenient in-store services like device repair, screen protection, and device unlocking, ensuring your wireless experience remains uninterrupted.

Location and Access

The T-Mobile Authorized Retailer store is situated in the heart of Shamokin Dam, making it easily accessible from neighboring towns like Sunbury, Northumberland, and Danville. Its strategic location places it near major thoroughfares, including Route 61 and Interstate 80, ensuring quick and convenient access.

For those relying on public transportation, the store is close to several bus stops served by the Columbia Montour transit system. Additionally, the store offers ample parking space, with designated areas for disabled visitors, ensuring accessibility for all.

Featured Characteristics

  • Modern and Spacious Design: The store's contemporary layout and clean aesthetic create a welcoming atmosphere, making it an enjoyable space to explore wireless solutions.
  • Interactive Displays: Engage with interactive displays showcasing the latest devices and features, allowing you to touch and test before you buy.
  • Dedicated Business Services: The store offers tailored wireless solutions for businesses of all sizes, from small enterprises to large corporations.
  • LGBTQ+ Friendly Environment: Committed to inclusivity, the store fosters a welcoming atmosphere for all customers, regardless of their sexual orientation or gender identity.
  • Wheelchair Accessibility: The store is designed with accessibility in mind, featuring wheelchair-accessible entrances and parking, ensuring all customers can shop comfortably.

Practical Information

  • Address: 30 Baldwin Blvd Suite 1, Shamokin Dam, PA 17876, United States
  • Phone: 570-884-3350
  • Website: t-mobile.com
  • Operating Hours: Monday-Saturday: 10:00 AM - 8:00 PM, Sunday: 11:00 AM - 6:00 PM
  • Payment Methods: Cash, Credit cards (Visa, Mastercard, American Express, Discover), Debit cards, NFC mobile payments

Positive Aspects from Reviews

The T-Mobile Authorized Retailer store in Shamokin Dam has received an impressive average rating of 3.9/5 stars from 81 reviews on Google My Business. Customers consistently praise the following aspects:

  • Knowledgeable and Friendly Staff: Customers frequently mention the helpful and attentive staff, who are always eager to assist and provide tailored solutions.
  • Clean and Modern Store Design: Many customers appreciate the store's inviting and well-organized layout, making their shopping experience enjoyable.
  • Efficient Service: Several customers commend the quick and hassle-free service, from device activations to upgrades and repairs.
  • Wide Product Selection: The store's extensive inventory of devices and accessories is often highlighted by customers, allowing them to find the perfect wireless solutions.

The T-Mobile Authorized Retailer store in Shamokin Dam stands as a testament to exceptional customer service and wireless connectivity solutions. With a commitment to inclusivity, accessibility, and convenience, the store continues to exceed customer expectations, cementing its position as a trusted wireless provider in the region.

Frequently asked questions about T-Mobile Authorized Retailer

What services does the T-Mobile Authorized Retailer offer?

They offer wireless device sales; activation; rate plans; upgrades; trade-ins; IoT solutions; accessory retail; and in-store services like repair and unlocking.

Where is the store located?

The store is located at 30 Baldwin Blvd Suite 1 in Shamokin Dam; PA; with easy access from major thoroughfares and public transportation.

What makes the store unique?

The store features a modern design; interactive displays; dedicated business services; an LGBTQ+ friendly environment; and wheelchair accessibility.

Can I find the latest devices and accessories in the store?

Yes; the store offers the latest smartphones; tablets; accessories; and IoT devices from leading brands.

Does the store offer any services for businesses?

Yes; the store offers tailored wireless solutions for businesses of all sizes.

Reviews of T-Mobile Authorized Retailer

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Ej M.
1/5

Avoid at all cost! I returned my Internet router more than 3 weeks ago, the agent that helped me assured me everything was done, no balance was due on my account and there was nothing else I had to do. Today I got email from T-Mobile stating that my balance on my account was over due, explained everything to the agent that helped me, and he said he saw the return but the account was not close which makes not sense, I just want to keep paying them for internet without a router 💀. So now I have to pay for 2 months of internet plus late fees. I am livid with them never again will I do business with T-Mobile. I did not even had a contract it was a pre paid router! Scammers!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Todd T.
5/5

Gabe waiting on me extremely nice offer me a water and a chair since it was taking a while I highly recommend him very knowledgeable very patience a very good experience

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Luke Z.
1/5

AVOID!!! I had gone in here to get new phones and see what promotions I was eligible for. I was able to trade in both my phones. After having traded in both my phones and getting two new iPhone 15s my new bill would’ve been $142. However, the salesman there essentially told me that I needed to add two lines and get three sync devices in order to be eligible for the promotion. That was a lie! Now my bill is $187 a month. I had spoke to T-Mobile directly, and they basically told me that I was misled. Do not go to the store. They are working on a commission and they will do whatever they can to sell you whatever they can, and they will lie to you. I am not using the sync devices and I’m also not using the two extra lines that they sold me.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Lauren D.
5/5

Sean was super helpful yesterday. My daughter is 16 and wanted to swap from her android to an iPhone and was having some difficulties. Sean was there to help. He was patient and kind and very tolerant, considering my 1 year old grandson was with us. We’ve been to the store a couple of times in the last year and the customer service has always been superb. Thanks again Sean!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Elizabeth S.
1/5

Got T-Mobile a few years ago, they said it would be perfect for my area but that is not the case. 1. They forgot to tell us we needed a new router and for over a month we went without internet. Now they did refund us but they never mentioned about a problem. 2. It worked for a couple of months then we got a consistent 1 bar no matter where we took it in our house. 3. When we went in store they were not helpful, they told us to go online and go through this process which ended up telling us to go back to the store for help. 4. Every time we have called about an issue they 99% of the time don’t have an answer and we get put on hold forever without a true resolution to the problem

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Derek A. A. W.
5/5

I appreciate the patience of both Carl and Sira. Sira specifically was incredibly kind and considerate. They both stayed almost 2 hours after the store closed to ensure that my phone transferred properly to my new one. If you go to this store, please request Sira.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Michelle M.
5/5

I had to go into T-Mobile today to take care of some business and the team their did a wonderful job even though I was leaving their company. They still treated me with utmost respect kindness and they did a great job as a team working together and just really made things so easy to understand. Thank you team you were a blessing today.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Staci
5/5

Great customer service! Both Richie & Kaleb are friendly, pleasant and genuine. Very obvious they truly care about their customers & want to exceed expectations. I stopped by to change out my screen protector. Richie is meticulous & his attention to detail is amazing. His screen protector application is perfect!!! Kaleb is a wealth of knowledge & relays it in such a way that everyone can understand. I am soon upgrading my phone & look forward to working with them again. Yay T-mobile!!!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Jasmine B.
1/5

Social security fraud. The manager fraudulently used my boyfriends social security card to open a Business account when we requested personal. We do not have access to the business account illegally made his name, with his social security card. We call to figure things out and get no where, we text support and get no where, and we show up to the store and the scam artists "solution" is we pay the fee, the 27$ late fee that's THEIR FAULT, cancel our line, wait a week to three months to open a personal line and go from there. You committed social security fraud, charged us for it, then when we go to pay our bill you illegally tell us that the method of payment isn't allowed and that you only accept cash (which for debts is illegal). So social security fraud, and now outright fraud and scams. Don't shop here if you like your sanity and money.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Estuardo M.
1/5

Avoid at all cost! I returned my Internet router more than 3 weeks ago, the agent that helped me assured me everything was done, no balance was due on my account and there was nothing else I had to do. Today I got email from T-Mobile stating that my balance on my account was over due, explained everything to the agent that helped me, and he said he saw the return but the account was not close which makes not sense, I just want to keep paying them for internet without a router 💀. So now I have to pay for 2 months of internet plus late fees. I am livid with them never again will I do business with T-Mobile. I did not even had a contract it was a pre paid router! Scammers!

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Sandra
5/5

One more time I had trouble with T-mobile but Gabe came to my once again,was gonna be charged non return fee when Gabe already sent the phone back, had tracking number all the info they needed. So I do not owe a not returned fee,thank you.

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Todd T.
5/5

Gabe waiting on me extremely nice offer me a water and a chair since it was taking a while I highly recommend him very knowledgeable very patience a very good experience

T-Mobile Authorized Retailer - Shamokin Dam, Pennsylvania
Luke Z.
1/5

AVOID!!! I had gone in here to get new phones and see what promotions I was eligible for. I was able to trade in both my phones. After having traded in both my phones and getting two new iPhone 15s my new bill would’ve been $142. However, the salesman there essentially told me that I needed to add two lines and get three sync devices in order to be eligible for the promotion. That was a lie! Now my bill is $187 a month. I had spoke to T-Mobile directly, and they basically told me that I was misled. Do not go to the store. They are working on a commission and they will do whatever they can to sell you whatever they can, and they will lie to you. I am not using the sync devices and I’m also not using the two extra lines that they sold me.

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